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I cannot fathom what more they could possibly do to communicate or provide good customer service.So, I realize that online reviews should always be taken with a grain of salt. When I tried to use it the voucher did not go through. When I called to see why it did not go through the customer service lady I was on the phone with was polite and helpful at first but when I explained the issue her attitude changed right away to rude, condescending and very nasty.
I'd love to personally assist you should that day come!
I actually went back to this site just to see when those negative reviews were left, thinking maybe they had a rocky start at customer service but then got their act together.
But seeing now that many of them have been left relatively recently, I felt like I had to say something in defense of this company.
- Your subscription automatically renews for the same amount as your original subscription, unless auto-renew is turned off at least 24 hours before the end of the current subscription period.- Your account will be charged for renewal within 24 hours prior to the end of the current subscription period.- You can manage your subscription and switch off auto-renewal at any time by accessing your i Tunes Account Settings after purchase.
- You cannot cancel the current subscription during the active subscription period.
Add on rampant ads redirecting you to your browser and the App Store and you have a terrible app. Other people on the app should be banned for consistently posting racist, sexist, and other hateful things (EVEN PEOPLE TRYING TO SELL DRUGS ON THIS APP) but don't get banned, yet I got temporarily banned for having a profile picture with too much cleavage (makes no sense since other people actually post naked photos of themselves or ones they stole). I had reinstalled meet me in early January after coming out of a tough relationship several months prior.
It redirecting me to the App Store is what made me decide to finally update this review. The people who run this app are doing a very poor job of it. On January 27th, 2017, I met a girl who is now my best friend, and my beautiful girlfriend.
If you were unaware that you were being put on a list and would be (eventually) charged a monthly amount, I have no idea how you made it to adulthood.
They sent me emails like every 4 days, telling me what number I was on the waiting list to be an Angel, and how my money would be invested in wine making.
Then, after about 1.5-2 months of email updates (ample time to cancel, had I wanted to), I got an email telling me I had made it, and then a separate email with the subject line: "Your account will be charged in 3 days." Pretty hard to miss.
Then THEY CALLED ME, just to make sure I was happy with the amount they charged (offering to change it, cancel it, etc), asked me to explain to them my understanding of how the process works (to ensure my comprehension), and in general made absolutely sure I was happy with the process.
We have so much in common, and I met her on Meet Me. They have helped me find the love of my life and my best friend.